Terms of Service

Effective Date: 10/01/2025

Website: https://ddcleaningco.com

Business Name: D & D Cleaning Service LLC

Address: Danbury, CT

Email: [email protected]

Phone: +1 203-601-6555

1. Introduction

Welcome to D & D Cleaning Service LLC. By accessing or using our website, booking a service, or making a payment, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Services

D & D Cleaning Service LLC provides residential, commercial, and post-construction cleaning services throughout Connecticut and surrounding areas. Specific service details, including pricing, scheduling, and duration, are provided during booking or consultation.

3. Bookings & Payments

Clients may request a quote, schedule services, or make payments through our website or by phone. A deposit may be required to secure your booking. Full payment is due by the date of service unless otherwise stated. Payments may be processed online through secure third-party providers.

4. Cancellations & Refunds

Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee.

Deposits are non-refundable once materials or staff have been scheduled. We reserve the right to reschedule or cancel a service due to unsafe conditions, emergencies, or severe weather.

5. Customer Responsibilities

Clients are responsible for securing valuables and fragile items before the cleaning service begins.

Please ensure access to the property is available at the scheduled time. If our cleaners are unable to access the property or the environment is unsafe, the service may be canceled or rescheduled at the client’s expense.

6. Liability

D & D Cleaning Service LLC is not liable for pre-existing damage, wear and tear, or items that are improperly installed or secured. While we take every precaution, we are not responsible for accidental damage to items that are already fragile, loose, or in poor condition. Our total liability for any claim related to our services shall not exceed the total amount paid for that service.

7. Satisfaction Guarantee

If you are not fully satisfied with our service, please contact us within 24 hours so we can address your concern. We strive to maintain high standards and customer satisfaction.

8. Use of Website

You agree not to misuse the website or attempt to access areas or data not intended for public use. All content, including text, images, and design, is the property of D & D Cleaning Service LLC and may not be copied or reproduced without permission.

9. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on our website with a revised effective date.

10. Contact Us

If you have questions about these Terms, contact us at:

[email protected]

+1 (845) 588-0085